Simple, Transparent Pricing
Choose the plan that fits your needs. Scale as you grow.
FREE
View all complaints
Key Features
BASIC
For companies that want to respond and stay informed
Key Features
GROWTH
For teams that need speed, context, and coordination
Key Features
ENTERPRISE
For organizations managing reputation at scale
Key Features
| Features | FREE | BASIC | GROWTH | ENTERPRISE |
|---|---|---|---|---|
View all complaints | ||||
Search companies | ||||
Public trends overview | ||||
Claim company profile | ||||
Replies per month | 2 | 10 | 50 | Unlimited |
Team seats | 1 | 2 | 5 | Unlimited |
Email alerts | ||||
SMS alerts | ||||
Basic intelligence dashboard | ||||
Limited trending insights | ||||
Market Intelligence Engine | ||||
Historical tracking | ||||
Competitor comparison | ||||
Data export (PDF/CSV) | ||||
Priority support | ||||
API access | ||||
Unlimited seats | ||||
Full alerts customization | ||||
Multi-location dashboards | ||||
CRM-ready integrations | ||||
SLA & dedicated support |
Frequently Asked Questions
What is a reply credit?
A reply credit allows you to post one public response to a complaint. Reply credits reset monthly and are tied to your plan. You can always upgrade or purchase additional credits if needed.
Can I change plans anytime?
Yes! All paid plans are month-to-month. You can upgrade, downgrade, or cancel at any time. Changes take effect at the next billing cycle.
Is there a free trial?
Yes! BASIC and GROWTH plans include a 14-day free trial. No credit card required to start. Free tier is available forever with no trial needed.
What happens if I run out of reply credits?
You can wait until your credits reset next month, upgrade your plan, or purchase additional reply credits as an optional add-on. You'll never be blocked from viewing complaints.
How many team members can access my account?
Each plan includes a set number of team seats: Free (1), Basic (2), Growth (5), Enterprise (Unlimited). Seats are ideal for customer support, marketing, or legal teams working together.
Do you remove reports if I respond?
No. We do not remove reports in exchange for payment. All responses remain publicly visible. This ensures visibility for all users.
Ready to get started?
Claim your profile and respond to reports. Track your response time and resolution rate.